Service Policy – Tech and Coding With Malak

Payment Policy

First Payment: Pay 30% of the total project cost before starting work.
Final Payment: Pay 70% of the remaining total project cost after the project is fully delivered.
Payment Methods: By payment methods mentioned in the invoice such as bank transfer or PayPal only.

Cancellation Policy

In the event that the project is cancelled by the client after work on the project has started, the First payment will be retained and will not be refunded.
In the event that the project is cancelled by the project implementer (programmer), all amounts due to the client will be refunded.

Modification Policy

Free Modifications: Only 3 free modifications for 16 days after the project is fully delivered. After exhausting the free modifications, an additional cost will be agreed upon for each modification.
Free modifications include:

Changing the colors or fonts used.
Modifying images or replacing them with other available images.
Changing texts and written content within pages.
Adding or deleting small elements such as icons or buttons.
Improving design compatibility with different devices (such as smartphones and tablets).
Minor modifications to the page layout, such as rearranging elements or modifying edges and spaces.
Correcting programming errors that appear after delivery.

New additions include (additional cost):

Creating new pages that were not initially agreed upon.
A complete change to the visual identity within the site, such as changing the brand name.
Developing a special design for new drop-down menus or pop-ups.
Anything else is considered a fundamental change to the project and another cost is calculated.